Certainly! Here is a comprehensive and GDPR-compliant Terms and Conditions Policy for your website, DOVESANDDROPS:
Terms and Conditions
Effective Date: 09-07-2024
Welcome to DOVESANDDROPS. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these Terms and Conditions carefully before using our website or services.
1. General
1.1 These terms and conditions govern your use of our website, DOVESANDDROPS (the “Site”), and your relationship with DOVESANDDROPS (“we”, “us”, or “our”).
1.2 By accessing or using the Site, you agree to these terms and conditions in full. If you do not agree to these terms and conditions, please do not use the Site.
2. Products and Services
2.1 We offer photo-customised gifts for young couples.
2.2 All products are personalized and made to order based on the information you provide.
3. Ordering
3.1 By placing an order on our Site, you agree to provide current, complete, and accurate purchase and account information.
3.2 We reserve the right to refuse any order you place with us.
4. Pricing and Payment
4.1 All prices are listed in [currency] and are subject to change without notice.
4.2 Payment must be made in full at the time of order placement.
5. No Return Policy
5.1 Due to the personalized nature of our products, we do not accept returns. All sales are final.
6. Exchange Policy
6.1 We offer exchanges only under the following condition:
- The product is damaged upon receipt, and an unboxing video is provided as proof.
6.2 The unboxing video must:
- Show the package in its unopened state.
- Capture the entire unboxing process in one continuous shot.
- Clearly display the damaged product.
7. How to Request an Exchange
7.1 To request an exchange, please email support@dovesanddrops.com with the subject line “Exchange Request – Order [Your Order Number]”.
7.2 Include a detailed description of the damage and attach the unboxing video.
7.3 Our customer service team will review your request and respond within 3-5 business days.
8. Intellectual Property
8.1 All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of DOVESANDDROPS and is protected by copyright, trademark, and other intellectual property laws.
8.2 You may not use, reproduce, or distribute any content from the Site without our prior written permission.
9. Limitation of Liability
9.1 To the fullest extent permitted by law, DOVESANDDROPS shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our products or the Site.
10. Privacy Policy
10.1 Your use of the Site is also governed by our Privacy Policy, which can be found [here].
11. Changes to Terms and Conditions
11.1 We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page with an updated effective date.
11.2 Your continued use of the Site following any changes constitutes your acceptance of the new terms and conditions.
12. Governing Law
12.1 These terms and conditions are governed by and construed in accordance with the laws of [Your Country], and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us at support@dovesanddrops.com.
By using the Site, you agree to these terms and conditions. Thank you for visiting DOVESANDDROPS.
Terms and Conditions